Enterprise Partner Solution Consultant
Company: Five9
Location: San Ramon
Posted on: May 14, 2022
Job Description:
Job DescriptionFive9 provides businesses reliable, scalable, and
secure cloud contact center software designed to create exceptional
customer experiences, increase agent productivity, and deliver
tangible business results.We are driven by a passion to transform
contact centers into customer engagement centers of excellence.
Since 2001, Five9 has led the cloud revolution in contact centers,
helping organizations transition from legacy premise-based
solutions to the cloud.Key Responsibilities:
- Partner with the Five9 Channel, SI, and ISV Technology
Organizations to identify and pursue business opportunities in a
consultative manner
- Lead technical discussions, product demonstrations, and
solution discovery sessions focused on aligning the Five9 product
line to partner requirements
- Effectively communicate plans, progress, and status to both
internal and partner organizations
- Continually seek opportunities to increase partner satisfaction
and deepen partner relationships by interacting effectively at all
levels of the organization
- Establish and maintain lines of communication with internal
stakeholders on key initiatives
- Work with Marketing and Product Managers to define new products
and solution requirements to enhance and augment our current
technology platform.
- Help design and deliver a technical sales roadmap for partner
growth in the Five9 Community
- Assist partners in developing technical sales plans that have
Five9 technology at the coreKey Qualifications:
- Years of experience: 3+ Years Technology or Product
preferred
- Extensive on-site and web-based presentation experience and
skills
- Outstanding written, pictural, and oral presentation
skills
- The ability to foster effective relationships
- Proven record of successful demonstrations and presentations to
close deals
- Technical aptitude and a high degree of self-motivation to
learn new technologies, including building live presentation
environments and proof of concepts for prospects and customers
- Contact Center Partner industry experience or relevant
technology experience
- The ability to understand integrating and integrations to third
party applications
- Ability to Travel (40-60%)Preferred Experience:
- CRM
- IVA, Artifical Intelligence
- IP Telephony (basic networking knowledge assumed)
- WFO#LI-Remote #LI-ND1Five9 embraces diversity and is committed
to building a team that represents a variety of backgrounds,
perspectives, and skills. The more inclusive we are, the better we
are. Five9 is an equal opportunity employer.
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Our headquarters are located in the beautiful Bishop Ranch Business
Park in San Ramon, CA.
Keywords: Five9, San Ramon , Enterprise Partner Solution Consultant, Professions , San Ramon, California
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