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Enterprise Partner Solution Consultant

Company: Five9
Location: San Ramon
Posted on: May 14, 2022

Job Description:

Job DescriptionFive9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.Key Responsibilities:

  • Partner with the Five9 Channel, SI, and ISV Technology Organizations to identify and pursue business opportunities in a consultative manner
  • Lead technical discussions, product demonstrations, and solution discovery sessions focused on aligning the Five9 product line to partner requirements
  • Effectively communicate plans, progress, and status to both internal and partner organizations
  • Continually seek opportunities to increase partner satisfaction and deepen partner relationships by interacting effectively at all levels of the organization
  • Establish and maintain lines of communication with internal stakeholders on key initiatives
  • Work with Marketing and Product Managers to define new products and solution requirements to enhance and augment our current technology platform.
  • Help design and deliver a technical sales roadmap for partner growth in the Five9 Community
  • Assist partners in developing technical sales plans that have Five9 technology at the coreKey Qualifications:
    • Years of experience: 3+ Years Technology or Product preferred
    • Extensive on-site and web-based presentation experience and skills
    • Outstanding written, pictural, and oral presentation skills
    • The ability to foster effective relationships
    • Proven record of successful demonstrations and presentations to close deals
    • Technical aptitude and a high degree of self-motivation to learn new technologies, including building live presentation environments and proof of concepts for prospects and customers
    • Contact Center Partner industry experience or relevant technology experience
    • The ability to understand integrating and integrations to third party applications
    • Ability to Travel (40-60%)Preferred Experience:
      • CRM
      • IVA, Artifical Intelligence
      • IP Telephony (basic networking knowledge assumed)
      • WFO#LI-Remote #LI-ND1Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. ------------------------------------------------------------------------------------------------------------------------------------- Our headquarters are located in the beautiful Bishop Ranch Business Park in San Ramon, CA.

Keywords: Five9, San Ramon , Enterprise Partner Solution Consultant, Professions , San Ramon, California

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