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OpenStack Architect

Company: Five9
Location: San Ramon
Posted on: May 14, 2022

Job Description:

Job Description Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. We are actively seeking an OpenStack Architect to join our Cloud Infrastructure team. This position can be remote within the United States. Key Responsibilities: Architect and evolve our OpenStack environment Linux configuration and troubleshooting Design and maintain availability zones Collaborate with other architects and engineers on the design/deployment of our OpenStack environment Collaborate with engineers to troubleshoot, test and build the platform Work across teams to provide feedback and guidance in the evolution of platform support Create and document process and procedures through comprehensive testing Effectively communicate with cloud tenants as required Requirements: 4 years of experience of architecture experience in an OpenStack environment 4 years of experience designing and maintaining OpenStack networking including OVS/OVN, interfaces with hardware network 5 years of experience with Linux configuration, and troubleshooting Strong client service orientation and ability to maintain positive partnerships Solid understanding and hands-on experience of OpenStack core services such as Neutron, Nova, Cinder and Horizon Certified OpenStack Administrator or equivalent experience Detailed knowledge of one or more public clouds solutions Experience with container platforms Automation using tools such as Ansible, Puppet, BASH and Python Excellent planning and problem-solving skills Organized and track record of managing complex projects Ability to work with internal developers to collect feedback, prioritize tasks, and manage the engineering backlog Willing to roll up your sleeves and help out with productions issues when they arise Desired Skills: Solid understanding and hands-on experience of OpenStack core services such as Neutron,Nova,Cinder Strong communication skills and ability to interact with other platform architects. Membership and extensive interaction with the OpenStack community and active participation in the core projects Familiarity with Infrastructure Automation Familiarity with Kubernetes Familiarity of Data Center design, including server hardware, rack diagrams, power, and cooling requirements Strong Openstack networking skills Strong Cisco networking skills Knowledge of Canonical's OpenStack Knowledge of Monitoring and Performance, such as Prometheus, Grafana LI-Remote LI-RN1 Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Our headquarters are located in the beautiful Bishop Ranch Business Park in San Ramon, CA.

Keywords: Five9, San Ramon , OpenStack Architect, Professions , San Ramon, California

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