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Time Entry Lead-Analyst

Company: Robert Half
Location: San Ramon
Posted on: January 16, 2022

Job Description:

Robert Half is seeking a Time Entry Lead/Analyst to join the Payroll Time Entry department. The department is responsible for accurate and timely processing of candidate timesheets and for providing or seeking assistance from other RH organizational units and the RH branch locations to resolve day to day issues.

Specific responsibilities include:

  • Research and resolve errors in electronic timesheet system related to job order interface, timesheet template, user security, work hours classification, and federal, state, and/or local overtime rules.
  • Respond to escalated inquiries including calls/emails from field personnel and other departments.
  • Identify and resolve or escalate production issues, including system or process issues.
  • Manage and direct daily workflow. Monitor volumes and coordinate staff activities.
  • Manage end of day processing such as a final review of daily production, running audit reports, and ensuring timely and accurate processing.
  • Provide staff with training and guidance.
  • Participate in systems testing including: system changes, enhancements and upgrades.
  • Identify process improvement opportunities that result in cost reduction, and/or service level or other process enhancements.
  • Update process documents as required.
  • Participate in other projects as needed.
  • Resolve escalated third party timesheet (VMS) issues. Research and review escalated issues and discrepancies with appropriate internal departments and works towards resolution.
  • Support performance management and talent acquisition processes.
  • Provide input for performance reviews and hiring and selection process.
    • Bachelor's degree in Business Administration, Management or Finance or related field preferred.
    • 3+ years' related experience in a high volume operational environment with degree. 5+ years' related experience without.
    • Previous demonstrated experience with major ERP systems (preferably PeopleSoft), or equivalent technical aptitude, required.
    • Demonstrated leadership qualities preferred.
    • Intermediate proficiency in Microsoft applications in (Word, Outlook, Excel - manipulate lines, moving data, construct simple formulas, build macros, vlookups, pivot tables).
    • Proficiency in 10-key, with a focus on speed & accuracy.
    • Ability to adapt to shifting work priorities and manage multi-tasking.
    • Ability to lead/mentor individuals to collaborate with team to produce deliverables.
    • Ability to meet or exceed productivity and quality standards.
    • Ability to demonstrate strong critical thinking and problem-solving skills.
    • Ability to analyze complex problems, identify potential solutions and apply sound decision-making.
    • Ability to learn quickly, grasp and apply new concepts including technology.
    • Ability to effectively convey ideas orally and in writing.
    • Ability to coordinate daily production activities, prioritize work, and be detailed and service oriented.
    • Ability to demonstrate detail-orientation and customer service skills.
    • Ability to effectively communicate ideas orally and in writing and diplomatically when handling sensitive and escalated situations.
    • Ability to understand and operate in an environment with regulatory/compliance requirements.At Robert Half, there's more to us than what we do. Learn about our values and what it's like to work for the largest specialized staffing firm in the world at our San Ramon, California, Corporate Services office. Take a look at us on Twitter @RH_Corp_Jobs for Robert Half Corporate Services job openings and career and workplace news!Robert Half International Inc. is an Equal Opportunity Employer. M/F/Disability/VeteranAs part of Robert Half's Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to for assistance.In your email please include the following:
      • The specific accommodation requested to complete the employment application.
      • The location(s) (city, state) to which you would like to apply.To apply:You may apply for this position by email or regular mail. Please send your cover letter and resume to:By email:corporaterecruiting@roberthalf.comBy mail:Corporate StaffingRobert Half2613 Camino RamonSan Ramon, CA 94583-9128JOB LOCATIONCA SAN RAMON CORPADDITIONAL LOCATION

Keywords: Robert Half, San Ramon , Time Entry Lead-Analyst, Professions , San Ramon, California

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