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Sr. Business Analyst

Company: Cognizant
Location: San Ramon
Posted on: July 1, 2020

Job Description:

Minimum Qualification: BA/BS in Computer Science/ Information Systems, Business, Engineering, etc. or equivalent work experience 10plus years of job related experience as IT business analyst with minimum5 years of experience as Salesforce business analyst. Good understanding of Utility/Energy Efficiency business processes and reporting needs. Desired: Strong communication, negotiation skills and presentation skills to handle business and technical teams Knowledge and application of principles, concepts, and techniques related to business process design and IT systems development Extensive participation in projects of high complexity or simultaneous participation in multiple projects of medium to high complexity in a leading role Ability to work with different teams across disciplines and levels Advanced knowledge of Microsoft Excel, PowerPoint, Visio, and Project Responsibilities Client Support and Consulting: Analyze end-to-end business processes of moderate to high complexity and information needs in one or more business functional areas Understand the clients current and future business environment, effectively anticipate, identify and meet the business needs Identify, propose and influence IT solutions to business problems; negotiate requirements and deliverables with the client Evaluate and document alternatives that will provide the most effective solutions to business problems Anticipate client concerns and questions, and provide timely and professional client-focused communications Support end user training Business Analysis: Create detailed business requirements, design documentation (with user specifications, process documents, and screen mockups, business use case) Contribute to design sessions with business to ensure all business problems are addressed and strategic goals met Proactively resolve and/or escalate project issues Create knowledge transfer documentation for end-users and administrators Train end-users Troubleshoot customer questions and issues

Keywords: Cognizant, San Ramon , Sr. Business Analyst, Professions , San Ramon, California

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