Veterans Preferred - IT Support Specialist

Company: Airgas
Location: Sacramento
Posted on: May 1, 2025

Job Description:

Military Veterans are Encouraged to Apply. -R10066631 IT Support Specialist (Open)

Location:
Sacramento, CA (Regional Office) - Cust. installations

How will you CONTRIBUTE and GROW?

Are you looking to kickstart your career in IT? Airgas offers an exciting opportunity for individuals eager to grow and develop their technical skills in a supportive environment. Join our team and become a part of the ever-evolving world of technology while contributing to our culture of excellence and innovation.

We are currently seeking an IT Support Specialist to assist in maintaining our technology systems and equipment, providing essential support to end users within a dynamic Help Desk setting.

Target Hourly Salary: $35 - $40
As an Entry-Level IT Support Specialist at Airgas, your responsibilities will include:

- Providing timely and effective technical support to end users, resolving issues related to PCs, hardware, software, and IT infrastructure.

- Ensuring our IT equipment, hardware, and software are up-to-date and compliant with security standards and organizational requirements.

- Collaborating with tier one technicians to deploy software packages, troubleshoot conflicts, and assist with computer operating systems and approved applications.

- Assisting in evaluating and testing new technologies, contributing to IT projects, and maintaining positive relationships with end users.

- Partnering with the IT Security team to support security projects and implement best practices.

- Staying informed about industry developments through ongoing personal growth and education.

- Occasional day travel within the region, with up to 10% overnight travel.

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Are you a MATCH?

- A high school diploma or equivalent (relevant certifications or coursework are a plus).

- Basic familiarity with Microsoft operating systems.

- An eagerness to learn and adapt to new technologies.

Knowledge, Skills, and Abilities:

- Strong customer service skills with a proactive problem-solving approach.

- Ability to work under pressure, both independently and as part of a team, while meeting deadlines effectively.

- Basic technical knowledge, including familiarity with Windows Operating Systems.

- Willingness to expand your knowledge of technical concepts and gain experience in areas such as DNS, DHCP, WINS, TCP/IP, VoIP, and Internet/Intranet concepts.

- An understanding of basic Telephony, LAN, and WAN concepts.

- Effective communication skills, with the ability to present technical information to non-technical audiences.

- Strong organizational skills, time management abilities, and a willingness to learn through personal development opportunities.

- A positive attitude and willingness to travel as required.

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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children.

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com .

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Keywords: Airgas, San Ramon , Veterans Preferred - IT Support Specialist, Other , Sacramento, California