Donor Record Coordinator

Company: Donor Network West
Location: San Ramon
Posted on: January 20, 2023

Job Description:

Donor Network West's mission is to save and heal lives through organ and tissue donation for transplantation and research.At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.GENERAL JOB FUNCTIONThe Donor Record Coordinator I is primarily responsible for the timely review, completion, and approval of donor records; and timely sharing of donor information in compliance with Donor Network West procedures, regulatory requirements, and standards.JOB DUTIES AND RESPONSIBILITIESEnsures timely and accurate completion of donor recordsIdentifying and correcting omissions and errors directly or by requesting corrections by the individual(s) making errorsObtaining medical records (communicating with HIM departments, accessing EMRs)Contacting Coroner's offices and hospitals for missing informationContacting physicians for donor informationContacting government agencies for donor death informationReviews and approves records as complete and accurate according to organizational, industry, and regulatory requirementsTransmits / communicates donor information to affected parties such as tissues processing establishments and transplant surgeons in a timely mannerInteracts with tissue processing establishments on a routine basis to receive status updates on pending records and respond to correction or information requestsReconciles and assesses referrals and hospital records to assure accuracy and compliance with applicable regulations.Maintains donor and recipient confidentiality at all timesParticipates in quality and performance improvement efforts (goal setting, procedure changes, lean projects, metrics, etc.).Assists medical record review process by conducting initial reviews and identifying missed organ referrals that require further investigation.QUALIFICATIONSCompletes job responsibilities at direction of management or senior team members with supervision as neededDeveloping knowledge of applicable procedures, standards, and regulationsAverage performance metrics relative to peersFlexible team player with excellent interpersonal and customer service skillsProactive with a strong work ethic, excellent time management, and able to perform at a high level with limited supervisionClear written and oral communicationAttention to detail and ability to create and maintain regulatory documentation / recordsQUALIFICATIONSCompletes job responsibilities at direction of management or senior team members with supervision as needed.Developing knowledge of applicable procedures, standards, and regulations.Average performance metrics relative to peers.Flexible team player with excellent interpersonal and customer service skills.EDUCATION AND EXPERIENCEAssociates or Bachelor's degree in biological sciences or equivalent degree/diploma/ certification in an allied health field. Relevant experience in critical health care or transplant fields may be substituted for educational requirement.Salary data provided by third party sites do not accurately reflect our pay structure.

Keywords: Donor Network West, San Ramon , Donor Record Coordinator, Other , San Ramon, California