Donor Record Coordinator
Company: Donor Network West
Location: San Ramon
Posted on: January 20, 2023
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Job Description:
Donor Network West's mission is to save and heal lives through
organ and tissue donation for transplantation and research.At Donor
Network West, we're looking for people who embody our core values:
passion, excellence, equity and inclusion, and relationships. We
welcome diverse perspectives and foster an environment of
collaboration and service.GENERAL JOB FUNCTIONThe Donor Record
Coordinator I is primarily responsible for the timely review,
completion, and approval of donor records; and timely sharing of
donor information in compliance with Donor Network West procedures,
regulatory requirements, and standards.JOB DUTIES AND
RESPONSIBILITIESEnsures timely and accurate completion of donor
recordsIdentifying and correcting omissions and errors directly or
by requesting corrections by the individual(s) making
errorsObtaining medical records (communicating with HIM
departments, accessing EMRs)Contacting Coroner's offices and
hospitals for missing informationContacting physicians for donor
informationContacting government agencies for donor death
informationReviews and approves records as complete and accurate
according to organizational, industry, and regulatory
requirementsTransmits / communicates donor information to affected
parties such as tissues processing establishments and transplant
surgeons in a timely mannerInteracts with tissue processing
establishments on a routine basis to receive status updates on
pending records and respond to correction or information
requestsReconciles and assesses referrals and hospital records to
assure accuracy and compliance with applicable
regulations.Maintains donor and recipient confidentiality at all
timesParticipates in quality and performance improvement efforts
(goal setting, procedure changes, lean projects, metrics,
etc.).Assists medical record review process by conducting initial
reviews and identifying missed organ referrals that require further
investigation.QUALIFICATIONSCompletes job responsibilities at
direction of management or senior team members with supervision as
neededDeveloping knowledge of applicable procedures, standards, and
regulationsAverage performance metrics relative to peersFlexible
team player with excellent interpersonal and customer service
skillsProactive with a strong work ethic, excellent time
management, and able to perform at a high level with limited
supervisionClear written and oral communicationAttention to detail
and ability to create and maintain regulatory documentation /
recordsQUALIFICATIONSCompletes job responsibilities at direction of
management or senior team members with supervision as
needed.Developing knowledge of applicable procedures, standards,
and regulations.Average performance metrics relative to
peers.Flexible team player with excellent interpersonal and
customer service skills.EDUCATION AND EXPERIENCEAssociates or
Bachelor's degree in biological sciences or equivalent
degree/diploma/ certification in an allied health field. Relevant
experience in critical health care or transplant fields may be
substituted for educational requirement.Salary data provided by
third party sites do not accurately reflect our pay structure.
Keywords: Donor Network West, San Ramon , Donor Record Coordinator, Other , San Ramon, California
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