Commercial Account Executive

Company: Five9
Location: San Ramon
Posted on: May 14, 2022

Job Description:

Job DescriptionFive9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.To complement our rapid growth, we are actively looking for talented and experienced Net New Sales Representatives for our Commercial (Inside) Sales team. Five9 headquarters and Commercial Sales Team are located in San Ramon or San Francisco, California. We offer a very competitive base salary, generous monthly commissions/bonus, full benefits package, and stock options. Five9 is a high-energy environment with room for personal and professional growth. Key Responsibilities

• Nurture and follow up on warm leads (no cold calls)
• Build and manage a sales pipeline
• Manage sales opportunities through all stages of the sales cycle
• Identify, qualify, and close prospects; overcome objections through consultative approach
• Meet and exceed monthly sales KPI's (key performance indicators) and monthly quota
• Track and manage opportunities in Salesforce.com CRM following standard Five9 internal sales process
• Articulate company value proposition
• Be the subject matter expert on all services and products offered by Five9
• Maintain a positive attitude and be a team playerKey Qualifications
  • Minimum of 5+ years of experience in direct sales - preferably in Contact Center as a Service (CCaaS) or Unified Communications as a Service (UCaaS)
  • Excellent sales and presentation skills via phone, email and web-conference
  • Demonstrated success in driving sales process and closing business over the phone
  • Ability to articulate complex technology concepts to a technical and non-technical audience
  • Experience with CRM systems, preferably Salesforce.com
  • Industry experience is a huge plus, but not required
  • Energetic, upbeat, tenacious, team player with excellent verbal and written communication skills
  • College degree (BA/BS) is requiredDesired Skills
    • Knowledge and understanding of contact center and unified communications technology and concepts
    • Cloud services; VoIP
    • Previous experience with Salesforce.com CRM
    • Software-as-a-Service Applications (Cloud) experience and understandingFive9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. ------------------------------------------------------------------------------------------------------------------------------------- Our headquarters are located in the beautiful Bishop Ranch Business Park in San Ramon, CA.

Keywords: Five9, San Ramon , Commercial Account Executive, Other , San Ramon, California