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IT Support

Company: Analysts
Location: San Ramon
Posted on: January 12, 2022

Job Description:

IT SupportSan Ramon, CA Summary:Perform a variety of desktop and software technician responsibilities with general direction provided by manager. Ability to follow direction/guidance/procedures both verbally and in writing (in English) and perform some physical tasks requiring lifting devices, bending/kneeling for managing devices and power/ network connectivity. Also putting together laptops for new employees.Responsibilities may include:Working in Windows10 environment, install and update software.Install, update, or remove end point protection programs.Qualifications:Experience with data backup tools, processes, and ability to confirm data backup tools, such as Druva, are functioning appropriately.Experience with remote tools, such as Smart Deploy, and ability to deploy software via remote tools.Using Windows language (windows 10 environment), ability to write code/script to deploy remote software.Experience with Active Directory (AD), assuring user device connectivity to AD.Experience with multi-factor authentication tools, Okta a plus.Ability and experience to build new PC's and to wipe clean PC's.

Keywords: Analysts, San Ramon , IT Support, Other , San Ramon, California

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