Call Center Representative

Company: Aerotek
Location: San Ramon
Posted on: April 9, 2021

Job Description:

Description:Duties include:Receive incoming calls from Plan Holders and Service Providers, logging pertinent information accurately and efficiently while on the telephone, and ensuring requests meets Plan guidelines (e.g. effective dates, coverage, limitations, etc.)Communicate effectively, asking pertinent questions to determine coverageApprove or deny service while educating callers as to Plan coverage and processesEvaluate bids to ensure suggested course of action is appropriate, and that parts/services are required and being provided at fair and reasonable pricesBuild customer loyalty by handling calls in a professional manner About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, San Ramon , Call Center Representative, Other , San Ramon, California