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Shift Supervisor - San Ramon (New location opening in early 2021)

Company: Philz Coffee
Location: San Ramon
Posted on: January 13, 2021

Job Description:

COVID-19 Update: While our mission remains the same, we've made some temporary changes to how we're serving our community during this time. We partnered with medical professionals to create protocols to protect the health of our Team Members and customers. Our stores have moved to a mobile only experience. Customers place their orders through our Philz Mobile App and pick up their drink at a table positioned at the front doorway of their Philz store. Think of our doors like a walk-up window or a drive-thru on foot. This process allows us to limit contact points with customers and maintain a safe social distance between Team Members, all while bettering days. Our daily operations and safety protocols include:* Mobile ordering through the Philz Mobile App removes the need to order in-person* Defined workstations to reduce contact, increase efficiency, and practice social distancing* Rigorous cleaning and sanitation procedures* Masks and gloves provided for your protection* Daily symptoms and temperature checks for our Team MembersWHAT YOU'LL BE DOINGOur Shift Supervisors fulfill our mission to better people's days by developing a strong, supportive team and helping everyone flourish. They motivate and inspire, set the bar for superior service and quality, and create a welcoming environment. Shift Supervisors ensure that our community-team members and customers alike-always have an exceptional Philz experience.* Play to your team's strengths by putting the right people in the right places at the right times.* Develop strong relationships with customers and the local community.* Always be looking for ways to improve the Philz experience.* Assess the performance of your team members, including service and drink quality.* Lead by example and consistently demonstrate what it means to be a great team player.* Inspire, encourage and engage your team with positive support and excellent communication.* Hold team members accountable to their scheduled shifts, ensure that called out shifts are covered, and breaks/lunches are given.* Proactively give feedback to help your team thrive.* Communicate performance of team members to Store Leaders and other Shift Supervisors to ensure consistency.* Support promotions and new hires through in-store training.* Help your Store Leader in executing operations and administrative duties.WHAT YOU'LL NEED TO SUCCEEDWe make sure that every Philz is a fun, creative and vibrant workplace. A spot where you can be yourself, dress the way you want and have flexibility in your schedule to live your best life. Most importantly, you'll be part of an environment dedicated to bettering people's days and building community.Don't worry if you've never been a barista before. We'll teach you everything you need to know. In addition, we offer medical, dental and vision insurance, plus a 401k, flexible scheduling and generous paid time off. We're an equal opportunity employer and embrace a diverse workforce.Sound too good to be true? Stop by any of our Philz locations and ask a team member how they enjoy their job and their experience so far - nothing better than a first hand account!We can't wait to meet you!ESSENTIAL FUNCTIONS OF THE JOB * Ability to operate machinery and make general observations in regards to safety and accuracy of work using visual acuity* Ability to remain in a stationary position for a minimum of 3 hours* Ability to stand, walk, stoop, and kneel* Ability to lift up to 50 pounds* Ability to grasp, finger, and reach* Ability to express or exchange information by means of the spoken word* Ability to lift 3 pounds to shoulder height repetitivelyAt Philz, we are an equal opportunity employer and embrace a diverse workforce.

Keywords: Philz Coffee, San Ramon , Shift Supervisor - San Ramon (New location opening in early 2021), Other , San Ramon, California

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