NOW HIRING Remote Customer Service Representatives!
Company: Aerotek
Location: San Ramon
Posted on: January 11, 2021
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Job Description:
LOOKING FOR CUSTOMER SERVICE AGENTS TO WORK FROM HOME!MUST BE
LOCAL TO THE SAN RAMON AREA.**A great company in San Ramon is
looking for entry-level Customer Serviceagents. They are open to
all work experience but are looking for an eager and caring
individual to join their team.This position is work from home due
to COVID-19. There is no return to office date as of yet, but
eventually will need to be comfortablecommuting into the San Ramon
Corporate Location.Description:This position is will be the first
line of answering calls from customers. They will be authorizing
purchase orders and claims from existing customers of ORHP. -
Customer Service position handling inbound and outbound calls. -
Obtains client information by answering telephone calls and
verifying information.- Determines eligibility by comparing client
information to requirements.- Establishes policies by entering
client information; confirming pricing.- Informs clients by
explaining procedures; answering questions; providing information.-
Maintains communication equipment by reporting problems.- Maintains
and improves quality results by adhering to standards and
guidelines; recommending improved procedures.Skills:Customer
Service, Call Center, Ms Office, escalationsTop Skills
Details:Customer Service, typing, phone etiquette, computer
efficientAdditional Skills & Qualifications:Minimum 1-2 years of
Customer Service. Proficiency in MS Word & Excel Ability to type 30
WPM ScExperience Level:Entry Level About Aerotek:We know that a
company's success starts with its employees. We also know that an
individual's success starts with the right career opportunity. As a
Best of Staffing Client and Talent leader, Aerotek's people-focused
approach yields competitive advantage for our clients and rewarding
careers for our contract employees. Since 1983, Aerotek has grown
to become a leader in recruiting and staffing services. With more
than 250 non-franchised offices, Aerotek's 8,000 internal employees
serve more than 300,000 contract employees and 18,000 clients every
year. Aerotek is an Allegis Group company, the global leader in
talent solutions. Learn more at Aerotek.com.The company is an equal
opportunity employer and will consider all applications without
regards to race, sex, age, color, religion, national origin,
veteran status, disability, sexual orientation, gender identity,
genetic information or any characteristic protected by law.
Keywords: Aerotek, San Ramon , NOW HIRING Remote Customer Service Representatives!, Other , San Ramon, California
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