Software Engineer, Gen AI Platform
Company: Abridge
Location: San Francisco
Posted on: April 2, 2026
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Job Description:
About Abridge Abridge was founded in 2018 with the mission of
powering deeper understanding in healthcare. Our AI-powered
platform was purpose-built for medical conversations, improving
clinical documentation efficiencies while enabling clinicians to
focus on what matters most—their patients. Our enterprise-grade
technology transforms patient-clinician conversations into
structured clinical notes in real-time, with deep EMR integrations.
Powered by Linked Evidence and our purpose-built, auditable AI, we
are the only company that maps AI-generated summaries to ground
truth, helping providers quickly trust and verify the output. As
pioneers in generative AI for healthcare, we are setting the
industry standards for the responsible deployment of AI across
health systems. We are a growing team of practicing MDs, AI
scientists, PhDs, creatives, technologists, and engineers working
together to empower people and make care make more sense. We have
offices located in the Mission District in San Francisco, the SoHo
neighborhood of New York, and East Liberty in Pittsburgh. The Role
Our generative AI-powered products are making a huge impact in the
Healthcare industry. As an AI Platform Engineer, you will
collaborate closely with a cross-functional team of researchers,
clinical scientists, and product engineers. You will design and
build the runtime, orchestration engine, and evaluation platform
for agentic orchestration and LLM-driven workflows. What You’ll Do
Design and build GenAI systems that turn LLMs into composable,
dependable tools—leveraging retrieval, tool use, agentic reasoning,
and structured outputs. Design and implement a highly reliable and
scalable agent runtime: orchestration, shared state and memory,
tool-calling interfaces, and scheduling for cost, latency, and
quality. Build secure, sandboxed execution for agent actions and
code; optimize cold start, isolation, and observability. Ship
unified interfaces for multiple model sizes and providers;
integrate with open tool ecosystems such as MCP-style connectors
for data and actions. Develop an evaluation platform for online and
offline assessments, A/B tests, safety checks, and regression gates
that improve agent reliability over time. Partner with Research to
deliver new agent capabilities end to end—from prototype to
production. What You’ll Bring Experience building agent
applications with tool-calling, context engineering, or open
connector integrations. Fluency with LLM APIs, prompting
strategies, and orchestration patterns (e.g., LangChain,
LlamaIndex, or custom pipelines). Experience with retrieval systems
(e.g., semantic and lexical retrieval, vector DBs, efficient kNN),
function calling, tool use, or agentic workflows. Strong coding
skills in one or more of: Python, Java, Go. Comfortable with
service design, APIs, and data models for high-throughput systems.
Working knowledge of containers and kubernetes concepts.
Familiarity with metrics, tracing, on-call rotations, and incident
response practices. Self-motivated with a willingness to take
ownership. Strong communication skills and ability to work
collaboratively in a team environment. Bonus Points If… Prior work
on agent orchestration pipelines: task routing, planning, memory
graphs, vector search, or browser automation. Experience with
evaluations, preference optimization, or RL to improve LLM
reliability. Why Work at Abridge? At Abridge, we’re transforming
healthcare delivery experiences with generative AI, enabling
clinicians and patients to connect in deeper, more meaningful ways.
Our mission is clear: to power deeper understanding in healthcare.
We’re driving real, lasting change, with millions of medical
conversations processed each month. Joining Abridge means stepping
into a fast-paced, high-growth startup where your contributions
truly make a difference. Our culture requires extreme
ownership—every employee has the ability to (and is expected to)
make an impact on our customers and our business. Beyond individual
impact, you will have the opportunity to work alongside a team of
curious, high-achieving people in a supportive environment where
success is shared, growth is constant, and feedback fuels progress.
At Abridge, it’s not just what we do—it’s how we do it. Every
decision is rooted in empathy, always prioritizing the needs of
clinicians and patients. We’re committed to supporting your growth,
both professionally and personally. Whether it's flexible work
hours, an inclusive culture, or ongoing learning opportunities, we
are here to help you thrive and do the best work of your life. If
you are ready to make a meaningful impact alongside passionate
people who care deeply about what they do, Abridge is the place for
you. How we take care of Abridgers: Generous Time Off : 14 paid
holidays, flexible PTO for salaried employees, and accrued time off
for hourly employees Comprehensive Health Plans : Medical, Dental,
and Vision coverage for all full-time employees and their families.
Generous HSA Contribution : If you choose a High Deductible Health
Plan, Abridge makes monthly contributions to your HSA. Paid
Parental Leave : Generous paid parental leave for all full-time
employees. Family Forming Benefits: Resources and financial support
to help you build your family. 401(k) Matching : Contribution
matching to help invest in your future. Personal Device Allowance :
Tax free funds for personal device usage. Pre-tax Benefits: Access
to Flexible Spending Accounts (FSA) and Commuter Benefits.
Lifestyle Wallet : Monthly contributions for fitness, professional
development, coworking, and more. Mental Health Support : Dedicated
access to therapy and coaching to help you reach your goals.
Sabbatical Leave : Paid Sabbatical Leave after 5 years of
employment. Compensation and Equity : Competitive compensation and
equity grants for full time employees. and much more! Equal
Opportunity Employer Abridge is an equal opportunity employer and
considers all qualified applicants equally without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, veteran status, or disability. Staying safe - Protect
yourself from recruitment fraud We are aware of individuals and
entities fraudulently representing themselves as Abridge recruiters
and/or hiring managers. Abridge will never ask for financial
information or payment, or for personal information such as bank
account number or social security number during the job application
or interview process. Any emails from the Abridge recruiting team
will come from an @ abridge.com email address. You can learn more
about how to protect yourself from these types of fraud by
referring to this article . Please exercise caution and cease
communications if something feels suspicious about your
interactions.
Keywords: Abridge, San Ramon , Software Engineer, Gen AI Platform, IT / Software / Systems , San Francisco, California
