Senior Software Engineer

Company: JustAnswer
Location: San Francisco
Posted on: June 3, 2025

Job Description:

About Us
JustAnswer is the leading AI + Human professional services platform, on a mission to revolutionize how people access expert help. Since 2003, we've connected millions of customers across 196 countries with verified professionals in real time-anytime, anywhere. With a powerful combination of human expertise and cutting-edge AI, we're transforming the future of professional services.

Rooted in boldness, humility, and innovation, we take a data-driven approach to solving complex problems and continuously improving through Lean principles.About the RoleThe Senior Full Stack Developer will be responsible for designing, developing, and maintaining robust, scalable, and efficient web applications, backend logic modules, and database structures. The role involves working with our technology stack, which includes .NET Core, C#, React.js, Node.js, TypeScript, SQL Server 2019, Docker, Kubernetes, Google Analytics, and Power BI. You will collaborate closely with product managers, designers, and stakeholders to gather and analyze requirements, providing technical insights and recommendations.What You'll Do

• Design, develop, and maintain robust, scalable, and efficient web applications, backend logic modules, and database structures to meet business needs.
• Implement and follow CI/CD processes to ensure rapid, reliable, and repeatable deployment of changes to production. Stay up-to-date with emerging technologies and industry trends, and continuously improve development processes and practices to enhance team productivity and product quality.
• Collaborate with product managers, designers, and stakeholders to gather and analyze requirements, providing valuable technical insights and recommendations.
• Ensure high-quality software delivery by implementing appropriate automated testing strategies, including Unit tests, to maintain code integrity and performance.
• Conduct thorough code and design reviews, provide constructive feedback, and mentor junior developers to promote best practices and continuous improvement.
• Proactively monitor production systems, conduct health audits, identify issues, and determine root causes to ensure system stability and performance.What We're Looking For
  • Minimum of 5 years of professional experience in full stack development.
  • Proficiency in object-oriented languages such as C# or Java.
  • Experience with modern front-end frameworks, particularly React.js (including state management with Redux or Context API and component-based architecture) or Angular.
  • Strong problem-solving skills with the ability to analyze and resolve complex technical issues.
  • Proficiency in writing complex SQL queries and working with database systems such as SQL Server or MySQL.
  • Familiarity with Unit/Integration tests using tools like Jest, NUnit, Playwright, React Testing Library.
  • Familiarity with database systems such as SQL Server or MySQL.
  • Strong understanding of design and architectural patterns, SOA design, and web service development.
  • Experience with web page performance optimization and measurement is a plus.
  • Excellent communication skills with the ability to collaborate effectively with cross-functional teams and stakeholders.
  • A proactive approach to staying up-to-date with emerging technologies and industry trends.
  • Proven leadership abilities with a strong track record of mentoring and guiding junior developers, fostering a culture of continuous learning and improvement.
  • Degree in Computer Science, a related discipline, or equivalent work experience.
  • Exceptional problem-solving and analytical abilities, coupled with a keen attention to detail.About UsWe are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 10 million customers in 196 countries by answering more than 16 million questions. Our investors are Charles Schwab, Crosslink Capital, and Glynn Capital Management.Why Join the TeamWith 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that's (drum roll, please) profitable!We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It's not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.
    • Courageous: We take risks and challenge the status quo
    • Innovative: We're constantly learning, creating, and adapting
    • Lean: We focus on customers, using lean testing to learn how to serve them best
    • Humble: Past success is not a guarantee of future successIf these things matter to you, come join the team here at JustAnswer!JustAnswer, India has adopted a remote-first/hybrid work environment in most locations. Some teams occasionally have the option to meet in person for teaming, collaboration, or social events. With employee well-being as a top priority, where legally permissible, employees must be fully vaccinated against Covid-19 to attend these optional in-person events.Our Commitment to DiversityAt JustAnswer, we embrace workplace diversity. We believe diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.Why Join Our Team
      At JustAnswer, we blend the best of AI and human expertise to make a real impact. Our mission-driven culture values bold ideas, continuous learning, and global collaboration. We offer a flexible, remote-first environment with equitable rewards, career growth opportunities, and a supportive community where your contributions truly matter. Join us and be part of something bigger, helping people, one answer at a time.Our JustAnswer Promise
      We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It's not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.
      --- Data driven: Data decides, not egos
      --- Courageous: We take risks and challenge the status quo
      --- Innovative: We're constantly learning, creating, and adapting
      --- Lean: We focus on customers, using lean testing to learn how to serve them best
      --- Humble: Past success is not a guarantee of future success
      If these things matter to you, come join the team here at JustAnswer!Our Commitment to an Inclusive Workplace
      We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. JustAnswer is committed to an inclusive workplace. JustAnswer is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.AI Disclosure & Informed Consent
      Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy .
      
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Keywords: JustAnswer, San Ramon , Senior Software Engineer, IT / Software / Systems , San Francisco, California