Patient Care Associate - Surgical Center
Company: Sono Bello
Location: San Ramon
Posted on: February 15, 2021
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Job Description:
A career at Sono Bello means being part of a dynamic and high
energy work environment, where each one of our team members can
make a difference. We love what we do, and it shows, we are the
national leader in providing cutting edge, personalized body
transformations. We believe everyone deserves to have their best
body today and pursue their best life now.Although this is the
secondary sales role within the center, the Patient Care
Associate's primary responsibility will be conducting face-to-face
consultations and assisting our patients with understanding the
Sono Bello process in electing Laser Assisted Body Contouring and
Non-Invasive procedures as a solution to their needs.To qualify for
consideration, candidates will have experience in sales in a
fast-paced environment; will possess confidence; emotional
intelligence; high integrity; be extremely organized and
dependable; and have an excellent work ethic.Key Patient Care
Associate ResponsibilitiesThis sales role will require a highly
motivated and coachable individual with the ability to overcome
objections in a face-to-face consultative environment.* Game plan
daily with the Patient Care Consultant (Center Lead Sales
Consultant) and Area Sales Director to hit targets. * Meet with new
and existing patients to determine their goals, matching the
patient's desired treatment plans with the appropriate surgical
team member (Doctor) as the next step in their transformational
journey. * Provide value and educate our patients regarding our
approach, the procedure, and our processes, including all
documentation and financing/payment options available. * Manage the
appropriate follow up with both the in-center clinical team and the
patient to ensure a great experience leading up to and through the
procedure. * Maintain and develop a patient pipeline and regularly
follow up with prospective patients who did not move forward in
their initial consultation. * Demonstrate leadership within your
center location to keep the entire team informed, positive, and
energized to support the best possible patient experience.
Requirements* Is a quick study can immediately build rapport,
assess the patient's needs, and create a sense of urgency to drive
action.* Must have excellent interpersonal skills that builds
effective working relationships with patients, physicians, and
other team members. * Must be technology savvy, familiar with MS
Office and either experienced or comfortable learning a CRM tool,
scheduling, finance, etc. * Must be a self-starter, accountable,
and highly motivated to hit and exceed targets to reap financial
reward (manage KPIs). * Maintains professionalism and poise
constantly, even when working under pressure. * Must be highly
organized and detail-oriented with the ability to prioritize
competing tasks. Benefits* Earnings include monthly base salary +
overtime + monthly bonus in excess of $75K annually * Benefits
Package including Medical, Dental, Vision, Life Insurance, 401K,
EAP, PTO and paid holidays * Preset consultations (warm leads
provided) * Extensive training program The role will report into
the Area Sales Director.At Sono Bello we believe that our team
members are the keys to our success. We offer competitive pay,
generous monthly bonuses, and excellent training.
Keywords: Sono Bello, San Ramon , Patient Care Associate - Surgical Center, Healthcare , San Ramon, California
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