Senior Delivery Manager

Company: Grid Dynamics International
Location: San Ramon
Posted on: July 30, 2022

Job Description:

We are looking for the Senior Delivery Manager to join our team. You will play a key role in shaping and driving the implementation of product features and applications to enhance the customer experience and/or to augment the current toolbox available for our internal and external customers. - As a delivery manager you excel at the intersection of interdisciplinary teams and act as the glue between these teams on the road to delivering great new products and services.You'll be in the middle of the action - eCommerce and technology development are at the core of WSI's growth and will continue to fuel our success.Responsibilities:

• Work with the Senior Management and/or Executive stakeholders to help define and document key objectives and success criteria for your programs and associated product/feature roadmaps.
• Partner with internal technology teams - such as user experience, engineering, R&D - and assess feasibility and drive the implementation of roadmap product features including measuring feature effectiveness and value.
• Define and map out plan and timeline for cross-functional initiatives; this includes pro-actively identifying and managing dependencies and risks.
• Chair program review and roadmap review meetings with appropriate cadence.
• Identify and effectively communicate priorities to the team members, and ensure teams are aligned on the priorities.
• Serve as primary liaison between Technology, Creative, UI/UX, R&D, Business teams, third-party customers and other teams as needed.
• Attend project meetings and provide status reports to the business teams and stakeholders. -
• Define, gather, track and report metrics and key performance indicators for new eCommerce features and functionality.
• Track and report on issues and solutions and escalate where appropriate.
• Develop high level business requirements for new enhancements, features and functionality.
• Recommend and facilitate cross-concept initiatives and features.
• Assist in definition and management of project scope and subsequent change requests.
• Assist in the definition and implementation of new processes as they relate to new features.
• Evaluate alternative operational efficiencies and business process change.Requirements:
  • 5+ years of hands-on experience managing complex projects and/or programs is required.
  • Proven experience shipping features in customer facing software applications and/or hardware.
  • Proven success managing product through all parts of the product life cycle.
  • Solid experience working within Scrum or other Agile environments. Deeply familiar with Agile practices and can drive Agile adoption across the organization.
  • Ability to interface with business as well as technology teams.
  • You have a proven ability to understand and discuss technical concepts, manage trade-offs, and effectively prioritize activities.
  • You have stellar verbal and written communication skills and an uncanny ability to lead and influence others.
  • Strong interpersonal skills/team player and ability to work with cross-functional teams harmoniously while keeping project releases on time and on budget.
  • Strong drive towards execution; can break through barriers to get the job done.
  • Willingness to work with offshore development teams as needed.
  • Bachelor's degree in computers, engineering or business administrationWhat we offer:
    • Opportunity to work on bleeding-edge projects
    • Work with a highly motivated and dedicated team
    • Competitive salary
    • Flexible schedule
    • Professional development opportunities
    • Very comfortable working hours (without late evening calls)
    • Working directly with the customer's internal team (engineers from the USA)
    • Possibility to switch to another project within an account
    • Modern tech stack
    • Atypical and interesting daily tasksAbout Us:Grid Dynamics is an engineering services company known for transformative, mission-critical cloud solutions for the retail, finance, and technology sectors. We architected some of the busiest e-commerce services on the Internet and have never had an outage during the peak season. Founded in 2006 and headquartered in San Ramon, California with offices throughout the US and Eastern Europe, we focus on big data analytics, scalable omnichannel services, DevOps, and cloud enablement.

Keywords: Grid Dynamics International, San Ramon , Senior Delivery Manager, Executive , San Ramon, California