Company: Massage Envy
Location: San Ramon
Posted on: January 7, 2021
What We'll Accomplish Together:
As a manager at this franchised Massage Envy location,* you're
responsible for the successful operations of the franchised
Essential responsibilities include:
Overseeing and managing daily operations of the franchised
location, ensuring that excellent service is consistently delivered
to members and guests.
Assisting franchise owner in setting and achieving membership and
retail sales and profitability goals and partnering with franchise
owner to regularly monitor progress against goals.
Managing staff and training, monitoring, and coaching the
performance of sales associates.
Establishing and monitoring staff work schedules and managing human
resource functions, where assigned, including interviewing, hiring,
training, performance evaluation, conducting staff meetings,
resolving concerns and disputes, payroll processing, disciplining
and terminating employees as well as all associated
Managing key business operations including inventory, bank
deposits, marketing, etc.
Maintaining a professional, clean, and safe environment for
employees, members and guests, and developing a culture in the
franchised location that embraces and reflects the Massage Envy
brand's core values of optimism, gratitude, excellence, consistency
What it Takes to Succeed:
Qualified candidates will:
Education, Skills and Training:
Have a college degree (preferred).
Have previous management, marketing, and sales experience within a
service or retail industry.
Possess the ability to identify and solve problems, set goals and
expectations, delegate responsibilities, and effectively interact
with and lead staff.
Exhibit proficiency in establishing membership and retail sales
goals and interpreting progress and trends in sales reports.
Be aware of and comply with all labor and employment laws
applicable to employees at the franchised location including local
and state licensing laws and regulations related to general
business operations and licensure of massage therapists and
Communications and Personal Interactions
Have a strong customer service orientation and be able to
communicate effectively with members and guests, prospective
clients, vendors, franchise owners, and regional developers.
Be able to communicate information to franchise owner and other
individuals in the Massage Envy franchise network.
Possess excellent leadership and influencer skills and the ability
to motivate and inspire staff and develop a strong team
Maintain client confidentiality.
- Massage Envy Franchising, LLC ("MEF") is a national franchisor
of independently owned and operated franchised locations. Each
individual franchised location, not MEF or any of its affiliates,
is the sole employer for all positions posted by a franchised
location, and each individual franchised location is not acting as
an agent for MEF or any of its affiliates. Hiring criteria,
benefits and compensation are set by each individually owned and
operated franchised location and may vary from location to
Keywords: Massage Envy, San Ramon , Manager, Executive , San Ramon, California
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