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Senior DevOps Engineer

Company: Five9
Location: San Ramon
Posted on: May 12, 2022

Job Description:

Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
Senior DevOps Engineer
Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
We are actively seeking a Senior OpenStack DevOps Engineer to join our Cloud Infrastructure team. In this role, you will be a member of a team focused on developing a framework that enables infrastructure services to be consumed via API and at the forefront of a transformation to Infrastructure as a Service (IaaS). You will work closely with teams within and outside of the organization to translate infrastructure architectures to automation as well as standardize deployment and data models that enable infrastructure to deploy and scale quickly with common tenancy and capabilities across our cloud services.
NOTE: This position is NOT for an engineer that has used OpenStack to deploy microservices. This position is for engineers that HAVE supported OpenStack at the infrastructure level.
Key Responsibilities:


  • Work alongside Architects, Developers and Engineering team members to provide infrastructure solutions for products and services.
  • Deploy and support OpenStack Services
  • Develop custom Ansible modules and OpenStack code as required
  • Develop and enhance architecture solutions, performance optimization and capacity planning of new infrastructure services to support a high-performance computing environment and ensure 99.9%+ uptime
  • Strategize with the product team members to develop new technology initiatives with a primary focus on availability, supportability, scalability, security, and performance
  • Stay up-to-date with technology. Adapt and quickly advance your technical skill-sets. Establish and maintain working relationships across disciplines across the organization

    Requirements:

    • 4+ years deep proficiency Bash and Python
    • 3+ years experience deploying and supporting OpenStack on bare metal including deep understanding of OpenStack network flows.
    • 1+ year experience working with Docker containers
    • Have a relentless desire for learning, innovation and performing proof of concepts building infrastructure. Flexible and adaptable; able to work in an agile environment

      Nice to have:

      • Experience in Linux solutions, management, best practices, and performance tuning especially with the KVM hypervisor
      • Experience developing Ansible modules
      • Experience contributing to large Open Source projects

        #LI-Remote
        #LI-RN1
        Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

        • ------------------------------------------------------------------------------------------------------------------------------------

          Our headquarters are located in the beautiful Bishop Ranch Business Park in San Ramon, CA.

Keywords: Five9, San Ramon , Senior DevOps Engineer, Engineering , San Ramon, California

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